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Frequently asked questions
Thanks for purchasing! We accept credit and debit cards as you may have noticed. We will endeavour to get this out to you as soon as possible, generally within the same day if purchased on a weekday before 4pm if stock is available and on hand. We will email directly if we are expecting any delays on shipments with an estimated date range. If stock is not on hand you might expect a period of 7 to 10 days for delivery.
Sorry international Shipping is unavailable as products are for Australia only. We use express post (Aus Post) which takes 1 to 2 business days from time of dispatch from our warehouse. Please send us an email of any problems at info@maskedup.com.au.
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