Frequently asked questions
How do I place an order?
Payment & Shipping
Thanks for purchasing! We accept credit and debit cards as you may have noticed. We will endeavour to get this out to you as soon as possible, generally within the same day if purchased on a weekday before 4pm if stock is available and on hand. We will email directly if we are expecting any delays on shipments with an estimated date range. If stock is not on hand you might expect a period of 7 to 10 days for delivery.
Secure Ordering & Payment Options
Just so you know, the payment gateway linked to our site is powered by Stripe; one of the most well secure and trusted payment gateways on the planet. We accept all credit or debit cards without surcharge excluding amex which will incur a 3% surcharge.
Returns & refunds
Due to our strict health and infection control we enforce a no return or refund policy on all of our hygienic products. All boxes will arrive sealed and untouched for your protection. If there are extenuating circumstances please write to us directly at firstname.lastname@example.org